Frequently Asked Questions

  • How should I prepare for my meeting?

    • Test your video and audio before your meeting by visiting zoom.us/test. After you’ve tested your video and audio, close the test screen and go to your meeting.
    • Check your lighting. To best light your face, lighting should come from in front of you or from the side.
    • Keep your background clear of distractions or use a virtual background.
    • Have your relevant files open and ready to share with your attendees.
    • Close unnecessary files and browser tabs.
    • Avoid noisy activities like typing while your microphone is unmuted.

  • If you don’t have a webcam (or prefer not to use one), you can join a Zoom meeting using audio only. You will be able to listen and speak during the meeting, share your screen, and view the webcam video of other participants.


  • While you can use your laptop speakers, wearing a headset is recommended to cancel background noise and ensure your voice is clearer. This is especially true if you’re a presenter.


    • Disable “Join before host” in your Personal Meeting Room. This prevents others from using your Personal Meeting ID without you. Click here for details.
    • To do this, navigate to meeting settings in the Zoom web portal at https://nba.zoom.us/meeting.

      • Click Personal Meeting Room.
      • Scroll to the bottom of the page and click “Edit this Meeting”.
      • Deselect “Allow participants to join before host”.
      • Click “Save”.
    • Always use the ‘Waiting Room” feature in your meetings.
    • Keep your Zoom credential secure. Don’t post links to your meetings on social media, or post your personal meeting ID online.
    • Restrict access by only allowing the host to share screens and files. You can always allow others to share their screens during meetings, if necessary.

  • Find Zoom features by clicking here


  • Join a meeting with ZOOM on your computer or mobile device. Download Instructions